Shipping policy

IntentionWave currently offers free shipping all US and CA orders over 130 USD. Please note that custom orders take 3-5 business days to be produced and will ship after completion. Our standard insured shipping option is 1-2 weeks and costs 9.99 USD. If you want your order to arrive faster, you can select our XpressPost shipping option at checkout (2-4 business days).

If you have special shipping needs, please contact us via our website or at support@intentionwave.com. In the event your shipment is delayed, or any issues arise in production that could delay your order, we will contact you with any details or questions.

It is important to provide complete and accurate shipping information to correctly deliver your jewelry. In the event of an incomplete or incorrect shipping address, please contact us as soon as possible. Please note it is the customer’s responsibility to provide an accurate and reliable shipping address. If the carrier confirms that an order was delivered to the given address, we are unable to re-ship your item(s) if it has been lost as a result of an incomplete or incorrect address submission.