1-year Warranty

Information about our warranty
We offer a one year warranty on all our jewelry against defects in workmanship and workmanship. The warranty becomes void if the product has been subjected to misuse or has been modified by anyone other than an authorized IntentionWave representative.

Our team inspects each item before shipment to ensure you receive a high quality part. In the rare event that your item has a defect, contact a customer service representative at support@intentionwave.com and we will be happy to assist you in repairing your item. Please include your order number and contact details in your communications with us.

Please note:

The customer will be responsible for all shipping costs associated with a warranty repair.
We reserve the right to void the warranty on any item that shows signs of alteration, abuse or damage beyond normal wear and tear as judged by our jewelry professionals.
We will not be responsible for lost or stolen items.